Real-time intent detection can be used to route, manage, and optimize messaging interactions. Human agents and bots then work together to deliver great customer experiences in conversational marketing, sales, and care at scale.
Benchmark and monitor marketing, sales, and customer care KPIs in real time. Optimize your operations and gauge the impact of your Conversational Cloud investment.
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Professional services for deployment and implementation.
Optimization services to improve performance over time.
Self-service and dedicated options for technical support.
LivePerson applications, infrastructure, policies, and procedures are trusted by the largest companies in highly regulated industries around the globe.
LivePerson’s Executive Community connects leaders in marketing, digital, operations, and IT to discuss and share best practices in driving transformation with AI-powered conversational solutions.
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A leader among digital customer service providers
LivePerson was top-rated in The Forrester New Wave™: Digital-First Customer Service Solutions, Q2 2020
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One of the world's most innovative companies
Fast Company's prestigious annual list highlights how LivePerson became a maven in discerning customer intent via messaging apps.
An expert guide to becoming Conversational
We wrote the book on how to transform into a fully conversational business.
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